Terms + Conditions

legal statement

Before using this site, please read the following statements concerning legalities, terms and conditions, and your use of the site.

This website is a personal website written and edited by the website owner, Joan E. Friedlander (also known as Raven), of yourchapternext.com. For questions about this website, please contact me.

This Site is based on the experiences, personal views, and opinions of the author. It is designed to provide information about the subject matter covered; it is not the purpose of this Site to reprint all the information that is otherwise available, but to complement, amplify, and supplement other resources.The author shall have neither liability nor responsibility to any person or entity with respect to loss or damage caused or alleged to be caused directly or indirectly by the information contained in this Site.

Unless otherwise indicated, all information on this site is Copyright © by Joan E. Friedlander (also known as Raven). All rights reserved worldwide.

All other trademarks, articles, publications, books, tapes, web sites, product names, company names, logos, and other materials cited herein are the legal and intellectual property of their respective owners.

This website may accept forms of cash advertising, sponsorship, paid insertions, or other forms of compensation.

This website abides by word of mouth marketing standards. I believe in honesty of relationship, opinion, and identity. The compensation received may influence the advertising content, topics, or posts made in this website. That content, advertising space, or post will be clearly identified as paid or sponsored content.

I may be compensated to provide opinion on products, services, websites and various other topics. Even though I may receive compensation for posts or advertisements, I always give my honest opinions, findings, beliefs, or experiences on those topics or products.

In other words, I only recommend things I believe in.

The views and opinions expressed on this website are purely the opinion of the website owner. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.

affiliate partnerships

I will post links to companies, and products that sell services and products that may be of interest to visitors of this site. If you choose to make a purchase from them I may earn a small commission from those companies. I do my best to include links from companies that I would buy from myself. Any dissatisfaction you experience with the products or service with these companies is between you and the company you purchased items or services from.

permitted use

Joan E Friedlander maintains this site (the “Site”) for your personal entertainment, information, education, and communication. Please feel free to browse the Site. You may download material displayed on the Site for non-commercial, personal use only, provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, reuse, distribute, modify, transmit, report, use, reprint, or copy the contents of the Site, including the text, images, audio, and video, for public or commercial purposes, without the written permission of Joan E. Friedlander. If you want to reuse, distribute, modify, transmit, report, use, reprint, or copy any information that is NOT the property of Joan E. Friedlander, you must contact the rightful owners to obtain permission. Joan E. Friedlander accepts no responsibility for violations of the intellectual property of others by any party using this web site.

Your access and use of the Site is also subject to the following terms and conditions (“Terms and Conditions”) and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreement between you and Joan E. Friedlander with regard to the subject matter hereof are superseded and of no force or effect.

terms and conditions

You should assume that everything you see or read on the Site is copyrighted, unless otherwise noted, and may not be used without the written permission of Joan E. Friedlander (or other legal owners) except as provided in these Terms and Conditions or in the text on the Site. Joan E. Friedlander neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Joan E. Friedlander.

While Joan E. Friedlander uses reasonable efforts to include accurate and up-to-date information on the Site, Joan E. Friedlander makes no warranties or representations as to its accuracy, timeliness, or completeness. Joan E. Friedlander assumes no liability or responsibility for any errors or omissions in the content on the Site.

Your use and browsing of the Site is at your risk. Neither Joan E. Friedlander nor any party involved in creating, producing, or delivering the Site or any of the material or information contained in the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Joan E. Friedlander also assumes no responsibility for and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

Images of people or places displayed on the Site are either the property of, or used with permission by, Joan E. Friedlander, unless otherwise noted. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

All trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Site, are registered and unregistered Trademarks of Joan E. Friedlander (or others where indicated). Nothing contained on the Site or in these Terms and Conditions should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without written permission of Joan E. Friedlander or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site is strictly prohibited. You are also advised that Joan E. Friedlander will aggressively enforce its intellectual property rights to the fullest extent of the law, possibly including the seeking of criminal prosecution.

links to/from other sites

Joan E. Friedlander has not reviewed all of the sites linked to the Site and is not responsible for the contents of any off-site pages or any other sites linked to the Site. Your following of any links to any other off-site pages or other sites is at your own risk.

guidelines and policy

Although Joan E. Friedlander may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the Site, Joan E. Friedlander is under no obligation to do so and assumes no responsibility or liability of any kind arising from the content of any such locations or for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy in any information contained within such locations on the Site. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Joan E. Friedlander will fully cooperate with any law enforcement authorities or court order requesting or directing Susan Rasmussen to disclose the identity of anyone posting any such information or materials.


Joan E. Friedlander may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms and Conditions to which you are bound.

what you need to know

Raven is trained as a professional coach, not as a psychotherapist or physician, and she does not diagnose psychological or medical conditions. Coaching is in no way to be construed as psychological counseling or any type of therapy. Raven does not recommend substituting these techniques for the professional services of a doctor, psychologist, or psychiatrist. If any issues come up for you that should be handled by a licensed therapist or physician, she will request that you attend to your well-being by contacting the appropriate professional.

Raven follows the International Coach Federation’s Code of Ethics.

Although coaching results cannot be guaranteed, the coach will use the best of her expertise and experience to help the client reach resolution on the challenges discussed. The client agrees that she/he is entering into coaching with the understanding that they are fully responsible for their own results. The client also agrees to hold the coach free of all liability and responsibility for any actions or results for adverse situations created as a direct or indirect result of specific referral or advice given by the coach.

commit to professionalism

I commit to maintain high standards of professionalism and integrity, and to serve the best interests of clients at all times. I will maintain and respect professional boundaries with clients at all times. I pledge to respect colleagues in my modality and other modalities and to model professional courtesy in my behavior and business practices.

Your use of this site indicates acceptance of these Terms + Conditions

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